It was an ordinary day…or so I thought! I had no idea that my world was about to turn upside down.
I was working online—minding my own business, as usual—when suddenly an “Alert Notice” popped up on the screen of my laptop computer.
It said: “Warning… You have been blocked by Microsoft.”
A phone number appeared and I was instructed to call it. Worriedly, I did so and I got a helpful Microsoft Technician on the line immediately. She was a sweet sounding lady who ran a few online-tests on my computer, and soon gave me a diagnosis. It would cost $248 to fix my laptop. Otherwise, my computer was essentially worthless!
I panicked and did something really stupid. Thoroughly rattled, I gave her all the money I had on a prepaid debit card. She assured me that I could add the rest of money to the card later. Then she transferred me to her ‘Manager’ to complete the transaction.
At some point, it occurred to me that I should call my computer-whiz-of-a-daughter, Karissa, and consult her before I proceeded any further. I explained that to the Manager and he immediately turned ugly and hung up on me.
I was startled. I called my daughter and told her what had just happened.
“Mother!” she said. “Those people were HACKERS. They ransacked your computer and stole your money!” Continue reading